Training Approach
- Each skill will be explained to participants in detail. Facilitator/s will initiate discussion on the same.
- The concept is supported with real life examples to familiarize the participants with the skill.
- Techniques used in each skill are assembled and structured in a simplified format for easy understanding.
- Best practices will bring participants more close to the desired outcome.
- The excitement of role play / workbook exercises - where facilitator/s will record the progress and address accordingly.
- All through these sessions participants play an active rather than passive role.
The Four Phase Customisation Approach
